29.1 System status report

To generate a System Status report, from the Reports category, select System Status.

You can also launch this workflow from the Additional Reporting section of the More category in the MyID Operator Client. See the Using Additional Reporting workflows section in the MyID Operator Client guide for details.

You do not need to enter any criteria for this report.

It displays information on six pages:

• Basic Details about your installation, including the product version, supported card types, connected readers, enabled CAs, and directories.
• Details of the Components (DLLs) installed as part of your MyID system, giving the File Version, Product Version and Location of each of them.
• Current License information, as displayed in the Licensing workflow (see section 12, License management).
• An Installation History, detailing the SQL scripts that have been run.
• The current settings of the options in the Configuration table in the database. This shows all settings, not just those that can be accessed through the Operation Settings and Security Settings workflows (see section 30, Operation Settings and section 31, Security Settings).
• A summary of the Credentials for each Credential Profile in the system, with details of the number of credentials issued to or pending for each profile.

• A summary of the System Credentials – the system Windows user accounts and signing certificates – including when they will expire.

  For more information about the System Credentials report and the notifications it provides, see the Monitoring the expiry of system credentials section in the Advanced Configuration Guide.

You may be asked to provide a copy of the contents of this report if you need to raise a support call. Click the Save As button to save a copy of the whole report in HTML format.